Terms & Conditions
Thank you for purchase of our UL certified safe which has undergone full inspection before delivery. GUARDA SAFE INDUSTRIAL LIMITED will provide a limited warranty from the date of the purchase. The limited warranty period covers a 12 month FREE Labor & Parts from the date of the purchase. Within the warranty period, your unit is fully warranted against any defective materials under normal use or manufacturing faults, and our service center will arrange for such defect to be rectified without charge. In case of defect, please immediately contact Guarda Safe Industrial Limited with your product serial number.
CONDITIONS GOVERNING THE LIMITED WARRANTY:
- The online registration is duly completed within 14 days of purchase / delivery.
- This warranty shall cover user and address that corresponds with the company’s registered database. Update of registration details is at the sole responsibility of the user.
- This warranty shall be rendered null and void if
- an invalid, unregistered or incorrect serial number is provided
- the damage is due to misuse
- the unit has not been installed, maintained or operated in accordance with the instruction furnished by the manufacturer or authorized distributor
- any repair or modification other than by the authorized distributor has been carried out on the unit
- the unit is damaged in natural disaster
- This warranty covers defective materials under normal use or manufacturing defaults and does not include articles of consumption.
- The warranty does not cover the damage to other equipment used in conjunction with this unit or the contents of the unit.
- Any costs of transport action are on account of purchaser.
- Please present the dealer’s invoice whenever service is required.
GUARDA SAFE INDUSTRIAL LIMITED will also provide a lifetime warranty for our FIRE & WATER Proof products from the date of the purchase. The lifetime warranty period covers a product replacement in the event of accidental fire damage from the date of the purchase. Within the warranty period, your unit is fully warranted against any accidental fire damage and our service center will arrange for one time replacement without charge.
CONDITIONS GOVERNING THE LIFETIME WARRANTY:
- The conditions governing the limited warranty must be satisfied
- An official fire report is to be submitted along with the warranty claim; name and address on the report must match the registered warranty name and address (a FS-276 report from the fire services department must be submitted for claims in Hong Kong)
- A product of similar capacity and value will be provided if the respective unit have been discontinued
- Any costs of transport are on account of purchaser.
Guarda Safe Industrial Limited reserves the rights to amend and abolish the rules and regulations of the warranty prior notice.